As you see this is a story about Austria, and we will get there – eventually. But first, consider this; if you were asked to describe the German rail network, what might you say? Even if you knew nothing about it, you’d probably come up with words like ‘fast’, ‘efficient’ and ‘punctual’, right? Usually you’d be spot on, but our recent experience of Deutsche Bahn was something a bit different.

We’d planned to travel from Amsterdam back to Bologna via a couple of stops in Austria, so decided train would be the way to go. We enjoy train travel; there’s no mucking around getting to and through airports, you’re delivered virtually door to door, and the bonus is that you get to see the countryside you’re travelling through. So we weren’t daunted at all by this scheduled two change, three train, 11 hour journey.

It started to go wrong about an hour before we were due to leave Amsterdam. An incoming message advised that we were likely to miss our lunchtime connection in Frankfurt. No further explanation than that. When we arrived at Amsterdam Central it was apparent something was amiss. All trains heading for Germany were delayed or cancelled. We were travelling into and out of Germany that day, on our way to Salzburg in Austria. It wasn’t going to be easy; the line at the Helpdesk snaked out to the street. Eventually – and just in the nick of time to jump on our first train of the day – we were given a revised itinerary that had us travelling via Cologne instead of Frankfurt.

Suffice to say it was a day full of surprises – and not in a good way. Fortunately we managed to get seats, but on every train people were sitting on the floor or standing in packed aisles – for up to four hours on one leg of the journey. Still everyone, including the DB staff, were as helpful as possible (including handing out ‘refund for delay incurred’ forms) and we all managed finally to end up where we’d been headed.

It was only the next day when we saw the newspaper headlines, that we understood what had gone wrong. The previous morning one of the brilliant, high-speed German ICE (InterCity Express) trains had burst into flames just outside Frankfurt.

Very fortunately all 510 passengers and crew evacuated safely and no one was hurt. Of course the line was shut down and that, in turn, impacted the entire country’s rail system. But not for long. That newspaper had scarcely hit the streets before the German rail network was back on time – and our Austrian adventure was back on track.

 

Salzburg

 

Hallstatt