The day began with a trip to the post office – always an adventure here, though not always a successful one.
We’d bought small gifts for our granddaughters, Aila and Billy – both of whom turn 10 in September – but previous encounters with Poste Italiane suggested it wouldn’t be easy to get the gifts home to the girls. This experience proved to be no better. The now familiar conversation went something like this …
‘We’d like to send this small package to Australia.’
‘No, you can’t send it,’ the post office person said.
Ignoring her response, I waved paperwork at the perspex window. ‘Is this the correct document to send this package to Australia?’
‘No.’
From the other end of the counter, a man who seemed to be the boss looked up from his own customer.
‘No!’ he yelled at me. ‘You can’t send that package to Australia.’ He couldn’t actually see the package from where he was sitting. ‘It’s impossible! It must be open. For the customs.’
The woman gave me one of those ‘I told you so’ shrugs, but I wasn’t done yet. Ignoring her again, I called to the boss.
‘If we open it and show you the contents, can we send it?’
‘No,’ he yelled back.
‘What if we make the declaration on this form in triplicate, as we’ve always done in the past? Would that be okay?’
‘No!’ What followed was a stream of rapid-fire Italian that I had no chance of understanding, but of which I definitely got the gist. I tried pleading.
‘Sir, I have my passport here.’ I was waving again. ‘Wouldn’t that help?’
Apparently not. Poste Italiane was not to be swayed – no presents were heading for Australia that day. Admitting defeat, we gathered up our package, paperwork and passport, and retreated to fight again another day. Which, as it happened, turned out to be the very same day, only this time it was a different battle, and on the train …
08/20/2023 at 2:01 am
Mike and I had a similar experience at a post office – we did eventually manage to send a bunch of stuff home but it was an exercise in persistence and maintaining a “flight attendant face” – a lot of smiling and head nodding and filling in forms many times over … we almost gave up when we realised we had needed to swap where we had written our “To” and “From” address details … our request for “another form please ….” was matched by a massive Italian eye roll.
07/28/2023 at 9:56 am
Only in Italy 🥰
07/27/2023 at 11:45 pm
Hi Gayle,
When we send parcels home from Italy, we tend to use a Parcel Post service (like The Shipping Company in Florence that uses FedEx) as the experience is much less frustrating and the parcels arrive in good time.
G & I have also experienced the overly packed Cinque Terre trains. A nightmare! The big cruise ships that now dock to the south of the five little towns apparently play a big role in the large numbers of people using these trains. When we first visited the Cinque Terre many many years ago, it was a totally different and much more enjoyable experience. 🙂
07/28/2023 at 6:24 am
That’s a good tip, Kate. Thanks! Though it does meaning missing out on the frustrating fun of the Poste Italiane experience. 😂
Really looking forward to catching up with you and Greg over here soon! 😀